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Taecyhan
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Message 1 of 2
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My desktop can't turn on.

HP Recommended
Hp Compaq dc7900
Microsoft Windows 10 (32-bit)

Please help me to fix this. My desktop HP Compaq dc7900 can't turn on. But there's an orange light on the mother board. I don't know what to do.

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
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HP Recommended

@Taecyhan 

I wish we could help you from here, but we can't. The problem is that we HERE, have no way of diagnosing or repairing hardware problems. And, with the PC not even starting, even HP Tech Support, who have the authority and tools to REMOTE into a PC across the Internet, can not access your PC.

Software failures invariably present with error messages of some kind on the screen, such as No Operating System or No Boot Device. In these cases, reinstalling the OS from media such as DVD or USB fixes the first; rebuilding the boot records using various utilities fixes the second. But any time a laptop simply refuses to turn on, that tend to indicate a serious hardware failure.

This PC model came out in 2016, and thus is probably no longer under warranty, you will have to contact an HP Repair or Service Center to see if they can examine the PC to determine the cause(s) of the problems, if it can be repaired, and an estimate of the repair costs.

If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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