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Monzta86
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Message 1 of 2
157
Flag Post

My desktop is blank

‎12-13-2019 06:13 AM

HP Recommended
Product: HP all in one 22 c0028d

I have PC HP all in one 22 c0028d, when i turn on the PC only black blank show up, but the arrow pointer can be see and i can move it. Please help me how to solve it? Thank you

1 REPLY 1
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Grzwacz
Level 12
Level 12
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Message 2 of 2
Flag Post

‎12-13-2019 05:36 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

This error has many causes.

 

I suggest you carefully read this article (Link).

 

You may have to do a lot of troubleshooting to find the cause.

 

Regards

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