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My desktop won't boot windows correctly. It gets stuck at the windows logo.

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My desktop won't boot windows correctly.  It gets stuck at the windows logo. No recent changes have been made to the computer.

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Welcome to HP Forums. This is a great place to get support, find answers and tips.


I have gone through your Post and I would like to help


Were there any recent updates as per your knowledge?


To assist you better, please provide me with the complete computer model or Product Number along with the Operating System installed


You can refer to this Link: for help in locating the Product Number.


Keep me posted


Thank you 

I Am An HP Employee

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