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Mango2
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My desktop won't boot windows correctly. It gets stuck at the windows logo.

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My desktop won't boot windows correctly.  It gets stuck at the windows logo. No recent changes have been made to the computer.

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KrazyToad
HP Support Agent
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@Mango2

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I have gone through your Post and I would like to help

 

Were there any recent updates as per your knowledge?

 

To assist you better, please provide me with the complete computer model or Product Number along with the Operating System installed

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Keep me posted

 

Thank you 

KrazyToad
I Am An HP Employee

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