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Locked

‎05-06-2021 10:13 PM

HP Recommended
Product: Ho pavilion all in one 23q118 / N0A37AA#ABA

The machine will not turn on I followed all the directions provided by the virtual assistant it still will power on

1 REPLY 1

‎05-10-2021 07:03 PM

HP Recommended

Disconnect the power-cord from your computer, and press-and-hold the power button for 5 seconds.

Reconnect the power-cord. Do you hear any noise, such as a fan briefly spinning, then stopping?

Do any lamps on the computer light up? 

Some motherboards have a lamp that lights-up when the power-cord is reconnected.

When you press the power button, do you hear any fans start to spin? Any noise from the disk-drive, as it spins up?

 

It might be time to take the computer to a local computer technician, for more trouble-shooting.

 

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