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Message 1 of 2
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My hp desktop has been stuck on the “diagnosing you pc” screen for over 3 hours

HP Recommended
Microsoft Windows 10 (64-bit)

I recently downloaded some music on my pc

i also installed a CD for driving theory onto the pc


i tried turning my pc in again but the fist thing that shows up is a blank screen with the HP logo and a loading sign below it

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Message 2 of 2
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HP Recommended


I presume by now, since you have not received a reply, you have restarted the PC.


So, what is it doing now?

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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