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Hello
You have to do the tests as explained here: https://support.hp.com/ca-en/document/c03467259
But I think it is better to contact the seller since (because) the pc is new
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And long test ?
check if the pc is up to date
https://support.hp.com/us-en/document/c03467905
ANd windows update
https://support.microsoft.com/en-us/help/4028233
if nothing better return to seller (shopping store)
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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