• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎01-19-2018 02:59 PM

HP Recommended
Product: HP Pavilion Slimline s3700 Desktop PC series

the tower wont turn on or start up. The monitor i have connected says there is no input signal either

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-19-2018 05:16 PM

HP Recommended

Hi

 

I am sorry for not providing more troubleshooting information.

 

You have stated, indirectly, that nothing is happening when you depress the power switch.

 

These symptoms usually indicate the power supply has failed or the motherboard has failed.

 

Try a different AC outlet. Check power supply connection to the power supply. You should see a solid green LED where the AC power cable connects to the PC's power supply.

 

Try a different AC power cable.

 

Tom

 

 

 

 

 

 

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎01-19-2018 03:54 PM

HP Recommended

Hi

 

It is best to provide your PC's specific product number and operating system version.

 

You also need to provide more details. What do you see and hear?

 

This symptom could be anything.

 

Tom

Was this reply helpful? Yes No

‎01-19-2018 05:16 PM

HP Recommended

Hi

 

I am sorry for not providing more troubleshooting information.

 

You have stated, indirectly, that nothing is happening when you depress the power switch.

 

These symptoms usually indicate the power supply has failed or the motherboard has failed.

 

Try a different AC outlet. Check power supply connection to the power supply. You should see a solid green LED where the AC power cable connects to the PC's power supply.

 

Try a different AC power cable.

 

Tom

 

 

 

 

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.