-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Desktops
- >
- Boot
- >
- My hp pavilion pc blue screens on startup
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question
My hp pavilion pc blue screens on startup
03-04-2021 06:50 AM - edited 03-04-2021 06:51 AM

Last night when I started up my pc, it kept making 3 beeping noises, I eventually founded out the the problem was that one of my ram went bad, so I took it out and put the pc back together and the pc starts up with no beeping noises but it eventually just takes time to a blank blue screen, I’ve clicked esc on that screen and it takes me to these options: F1 system information
F2 system diagnostics
F9 boot device options
F10 bios setup
F11 system recovery
what do I do to get my pc to work normally
03-04-2021 03:44 PM - edited 03-04-2021 03:50 PM

Hi,
I'm looking at your PC's specs (Link). I see one 8 GB module from the factory. Did you add another memory module?
You have two DIMM sockets (Link). Try one stick of memory (preferably the factory module first) in each slot to see if the PC will POST.
What happens if you select "F2"?
Either: the memory is not seated correctly, one or both modules have failed, or you have a motherboard problem, memory socket problem, or CPU problem.
Regards

Didn't find what you were looking for? Ask the community