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‎05-16-2019 05:12 PM

HP Recommended
Product: Pavillion desktop

The problem started after the power went off and cam back on in my house.  The computer was on at that time.  Now it is entirely unresponsive to hitting the power button.

 

I think the product number for it is 590-p0054

1 person had the same question
1 REPLY 1

‎05-17-2019 01:29 PM

HP Recommended

@Dustyq01

 

Welcome to HP Community

 

I suggest you contact HP Support for Service Options since this seems to be an issue with the Motherboard

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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