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- HP Community
- Desktops
- Desktop Boot and Lockup
- My laptop got on fire

Create an account on the HP Community to personalize your profile and ask a question
03-31-2024 03:49 PM
This subject is completely outside of our Community purview.
What?
Make sure you and your area are safe.
I am sending your concern to our Community Moderators --
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Request for Review – Please Read
A request has been submitted to our HP Community moderators for review and evaluation of your concern.
Worth Noting
- Our HP Community is a peer-to-peer user group.
- We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
- Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
- The time frame (how long it takes) to receive a response from HP is not controlled by the Community.
Important
- Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.
- Please do not post any personal information in the Community. We are a public resource.
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Thank you for participating in the HP Community --
People who own, use, and support HP devices.
04-01-2024 03:29 AM
Hi @Juego
Welcome to the HP Support Community.
I'd be happy to help you!
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
I am an HP Employee