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‎01-19-2023 11:58 PM

HP Recommended
Product: HP Pavilion - 15-cc610ms
Operating System: Microsoft Windows 11

When ever i boot my laptop up it takes like 5 mins for it to show any thing.Even after that if i want to use my laptop i have to wait proper 30-40 minutes other wise it freezes. Even after waiting loading up apps even like chrome is a proplem. it crashes many times before chrome boot up.this proplem is not new since the very first week i bought this laptop i am fasing it and its increased very much till now.

 

I also want to know that can i upgrade the parts of my laptop such as ram.ssd, gpu and till what extent for example what is the maximum storage of ram, and ssd my laptop supports

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1 person had the same question
1 REPLY 1

‎01-20-2023 06:15 AM

HP Recommended

Those symptoms indicate that perhaps the hard drive is failing.  While it still is working, it might be a good idea to make a full system backup to an external media, that way it may be transferred to the new hard drive.  I my opinion, use a third party app that you trust.  Many to choose from, or clone the hard drive to the replacement now.

The spec page indicates the drive is 1 TB 5400 rpm SATA.  While a replacement is relatively inexpensive, you could also use a SATA SSD drive which would give better speed in everyday use.

Here are some examples:

https://www.amazon.com/Crucial-MX500-NAND-SATA-Internal/dp/B078211KBB/ref=sr_1_6?keywords=sata+ssd+h...

or

https://www.amazon.com/Crucial-MX500-NAND-SATA-Internal/dp/B078211KBB/ref=sr_1_6?keywords=sata+ssd+h...

 

I see you are outside the USA, so that might hinder the choices


I'm not an HP employee.
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