Create an account on the HP Community to personalize your profile and ask a question
01-19-2023 11:58 PM
When ever i boot my laptop up it takes like 5 mins for it to show any thing.Even after that if i want to use my laptop i have to wait proper 30-40 minutes other wise it freezes. Even after waiting loading up apps even like chrome is a proplem. it crashes many times before chrome boot up.this proplem is not new since the very first week i bought this laptop i am fasing it and its increased very much till now.
I also want to know that can i upgrade the parts of my laptop such as ram.ssd, gpu and till what extent for example what is the maximum storage of ram, and ssd my laptop supports
01-20-2023 06:15 AM
Those symptoms indicate that perhaps the hard drive is failing. While it still is working, it might be a good idea to make a full system backup to an external media, that way it may be transferred to the new hard drive. I my opinion, use a third party app that you trust. Many to choose from, or clone the hard drive to the replacement now.
The spec page indicates the drive is 1 TB 5400 rpm SATA. While a replacement is relatively inexpensive, you could also use a SATA SSD drive which would give better speed in everyday use.
Here are some examples:
I see you are outside the USA, so that might hinder the choices
I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Didn't find what you were looking for? Ask the community