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HP Recommended
Microsoft Windows 10 IOT

I cannot proceed to oprn my ksptop as its jydt stucked to welvone screen

1 REPLY 1
HP Recommended

@Myra15 -- when it gets "stuck", hold-down the power button for 30 seconds, or until the computer powers-off.

 

Power-on the computer. 

@when it gets "stuck", hold-down the power button for 30 seconds, or until the computer powers-off.

 

Power-on the computer. 

@when it gets "stuck", hold-down the power button for 30 seconds, or until the computer powers-off.

 

Power-on the computer.  After 3 consecutive "failures" to boot, Windows should now show the "Recovery" menu.

On this menu, you can try "System Restore", to time-warp your computer back to a date/time when it was working.

Or, you could try some of the other choices.

 

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