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My laptop keyboard is not working in bios mode whereas USB keyboard is perfectly working

HP n260 tx
Microsoft Windows 8.1 (64-bit)
Currently I am using double boot i.e Ubuntu 16.04 with Windows 8.1 , laptop keyboard is not working in Ubuntu and in bios mode.
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My laptop keyboard is not working in bios mode whereas USB keyboard is perfectly working

Hi @mishra112 ,

 

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

If that's the case, I'd request you to contact HP's phone support team for further assistance.

 

HP Support can be reached by clicking on the following link: Open link:  www.hp.com/contacthp/

 

Enter Product number or select to auto detect.Scroll down to "Still need help?

 

Complete the form to select your contact options". Scroll down and click on HP contact options - click on Get a Case & phone number.

 

They will be happy to assist you immediately. If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

 

Best regards,

Barachiel
I am an HP Employee

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