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HP Recommended

My laptop locked itself by random and won’t power on at all 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

This has shown up a few times so you might try the following that supposedly worked

 

This user tried that hard reset 5 times and then let it sit for several hours.  

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Power-led-blinks-3-times-lapto...

 

Another one replaced the power cord.  Possibly the transformer in the power cord (wall wart) was bad.  Do not order a power cord or you may end up with two working cords and a dead laptop. I recommend you take it to a shop and if the power cord (charger) is bad when they test it then buy the cord/charger.  Talk to sales and not tech support else you will have to pay a fee in addition to the cost of the cord.

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

3 REPLIES 3
HP Recommended

Try a hard reset:

Turn off the computer - hold power button down for 20 full seconds then release. Press the Power button to start the computer and repeatedly press the ESC key and enter the diagnostic option page (F2 is diags)

If it does not power on then try one more time.

 

Are there any flashing LEDs or beep codes?

 

Beep codes and reset instructions
Click here for Laptop codes

 

Click here to check warranty
and
Click here for world-wide contact info


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Doesn’t work but it flashes orange 3 times before stopping 

HP Recommended

This has shown up a few times so you might try the following that supposedly worked

 

This user tried that hard reset 5 times and then let it sit for several hours.  

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Power-led-blinks-3-times-lapto...

 

Another one replaced the power cord.  Possibly the transformer in the power cord (wall wart) was bad.  Do not order a power cord or you may end up with two working cords and a dead laptop. I recommend you take it to a shop and if the power cord (charger) is bad when they test it then buy the cord/charger.  Talk to sales and not tech support else you will have to pay a fee in addition to the cost of the cord.

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.