cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
145
Flag Post
HP Recommended

My laptop starts up and shut down repeadedly

Stream 11

I tried to reset my computer, because I havent used it in a year or two, at first my password never worked, but I got it to. I charged it overnight and it started to reset, but it couldn't now all it does when I open the laptop it shuts down and turns on repeadedly.

Tags (1)
1 REPLY 1
Highlighted
Level 6
380 380 34 72
Message 2 of 2
80
Flag Post
HP Recommended

My laptop starts up and shut down repeadedly

Hi,

Try this: Power off the laptop, then when you power it on, keep tapping the ESC key. When a blue menu comes up, press F11 to run system recovery. When recovery comes up, choose trouble shoot this PC, advanced, HP System Recovery. Follow the prompts. If all goes well, this will restore the laptop to an 'out of box' state (i.e like new when you bought it)

Let me know what happens

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation