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Alexhoover Student
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Message 1 of 2
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My laptop won’t start up

Microsoft Windows 10 (32-bit)

My laptop won’t start up because I don’t have the hard disc and I have no clue what to do.  Someone please help

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HP Support Agent
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My laptop won’t start up

@Alexhoover Thank you for posting on HP Community,

For an accurate solution I'll need more details:

 

What is the product number of your device? Use this link to find it: click here 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

 

In the meantime, please try the steps mentioned on this link: Click here

 

Please reply with the details for further assistance.

Eager to help!

 

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

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