08-20-2017 05:11 AM
Can someone please find the feature byte for a HP curved 34-a010 All-in-One PC? I got ours at xmas 2015.
I just updated the Bios from the HP download site and it wiped out the Feature Byte - now it boots but the bios reports no feature byte. I had to figure ourt how to manually input the Serial Number, and Product ID - but cannot locate the Feature Byte.
If someone has a HP Curved 34-a010 All-in-One PC from about the same time (Product ID is M9Z77AA - will be same as yours). Please find your Feature Byte and email it top me.
I understand that if you open a command window and type:
"wmic computersystem get oemstringarray> c:\fb.txt"
it will create a file fb.txt with the feature byte - same for all M9Z77AA PCs of that release.
Can someone please find and send me?
08-20-2017 09:14 PM
Please contact HP Support for further assistance with your issue.
The feature byte data shouldn't have been wiped by the BIOS update.
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 2K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
08-24-2017 10:58 AM
Thanks for the reply.
Unfortunately it did - and it seems I may not be the only one.
I did contact support - they are still looking into it.
PC boots into blue screen error - they Esc boots it into windows. So the PC works but it is obviously in an error condition.