cancel
Showing results for 
Search instead for 
Did you mean: 
EricP1961
New member
1 0 0 0
Message 1 of 2
170
Flag Post

New desktop when plugged in will not power on. Small fan in back does start but nothing else

HP Recommended
HP PAC 590-p0053w

My new desktop will not power on? I see the little fan in back starts turning but no noise, no start up, nothing. 

my old desktop was doing same thing that’s why we bought new one.   Both will not power on in any plugins...????monitor is plugged, mouse, plugged in.  Nothing works.  Any ideas.  It can’t be both computers not powering in any plug in house!!! 

1 REPLY 1
WAWood
Level 16
Level 16
30,925 30,832 2,818 6,793
Message 2 of 2
Flag Post
HP Recommended

@EricP1961 

On the back of desktop model cases, there are often slider switches that can be moved between 50Hz and 60Hz.

 

If you are in the US, you would need 60Hz and would need to check the case to ensure the switch is set properly.

 

If your are outside the US, you might need 50HZ -- but you would need to check to find out what your mains uses.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation