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New hp desktop Slim line 270-a010 mouse constantly freezes up

Slimline 270-a010
Microsoft Windows 10 (64-bit)

New hp desktop Slim line 270-a010 mouse constantly freezes up

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HP Recommended

New hp desktop Slim line 270-a010 mouse constantly freezes up

@loggiebill
Thank you for posting on the HP Support Community.

  • Have you tried an alternate mouse?
  • Did this happen after a recent window or software update?
  • Have you tried with a different mouse?

While you respond to that, let's try these steps: 

Let's perform Windows Update and HP Support Assistant:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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