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No BIOS access at power up. Screen remains blank
05-03-2019 04:03 PM

On boot up, no screen activity, cannot access BIOS screens with ESC action on boot up. Tested the hard drive and video screen and both are functioning. Changed motherboard battery. Motherboard LED light is green, fans work. No beep sounds or other activity occuring. Next step? Thinking a new motherboard.
05-04-2019 02:25 PM

Welcome to the HP Support Community!
I recommend you follow the steps in the below article and check if it helps.
https://support.hp.com/us-en/document/c04718479
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
05-07-2019 03:01 AM

Did you perhaps update to the latest bios?
Not sure if you have the same issue as me ......
If so, and you have non-HP hardware , such as a Samsung SSD drive installed yourself, then that is the problem.
The new bios is blocking non-HP hardware .....by reinstalling the original HDD all will be fine again.

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