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‎01-13-2018 09:50 PM

HP Recommended
Product: HP Pavilion p7-1400 Desktop PC series
Operating System: Microsoft Windows 10 (64-bit)

SMART check: Passed

Long DST: Failed

FAILURE ID: 60AAK1-00062S-WPWX0K-618Q03

Hard Disk 1

 

Not sure what is happening, can anybody help?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2018 01:03 AM

HP Recommended

> Long DST: Failed

 

The "long" (many minutes of elapsed) test of your disk-drive has reported a "fail", meaning that the disk-drive is in "imminent failure" status.

 

Compare to a friend looking at a tire on your automobile, and telling you that one tire is "bald".

You can drive it to the nearest tire-store, but it is not recommended to try driving cross-country on that tire.

 

So, if the disk-drive has any remaining "life", it may be possible to use "disk-cloning" software to make an identical copy onto a brand-new disk-drive. Then, boot your computer from that copy -- all your personal files and your applications will be present.

 

Or, if the disk-drive is completely "dead", you need to replace the disk-drive, reinstall Windows, run Windows Update, and reload your personal files from your external backup -- presuming that you have such a backup.

 

Need more details?  Just ask.

 

 

 

View solution in original post

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1 REPLY 1

‎01-14-2018 01:03 AM

HP Recommended

> Long DST: Failed

 

The "long" (many minutes of elapsed) test of your disk-drive has reported a "fail", meaning that the disk-drive is in "imminent failure" status.

 

Compare to a friend looking at a tire on your automobile, and telling you that one tire is "bald".

You can drive it to the nearest tire-store, but it is not recommended to try driving cross-country on that tire.

 

So, if the disk-drive has any remaining "life", it may be possible to use "disk-cloning" software to make an identical copy onto a brand-new disk-drive. Then, boot your computer from that copy -- all your personal files and your applications will be present.

 

Or, if the disk-drive is completely "dead", you need to replace the disk-drive, reinstall Windows, run Windows Update, and reload your personal files from your external backup -- presuming that you have such a backup.

 

Need more details?  Just ask.

 

 

 

Was this reply helpful? Yes No
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