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No boot up

HP Envy
Microsoft Windows 8.1 (64-bit)
After turning on computer shows HP cycles thru, red, green, blue, white and black screens thrice and then powers back down, any suggestions on fix
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

No boot up

Hi @Trey3 ,

 

Thank you for posting on HP Forums,

The Barachiel is at your service.

 

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

 

In the meantime, please try the steps mentioned on this link: Click here

 

Please reply with the details for further assistance.

Eager to help!

Barachiel
I am an HP Employee

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