cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Highlighted
New member
1 0 0 0
Message 1 of 2
248
Flag Post
HP Recommended

Not booting.

‎02-09-2020 02:33 PM - edited ‎02-09-2020 03:38 PM

Product: Hp Probook 440 g6
Operating System: Microsoft Windows 10 (64-bit)

I have a problem in my laptop. It shutdown during in the process of Trusted Module Platform, it ask a question yes or no and after not doing anything, it auto shutdown.

 

Now I cant turn on the laptop, even pressing the powerbutton doing nothing even the light of the powerbutton dont work

 

Please help me fix this.

1 REPLY 1
Highlighted
Level 6
380 380 34 72
Message 2 of 2
189
Flag Post
HP Recommended

Not booting.

‎02-10-2020 12:19 AM

Are you sure your charger is still working? If your charger has failed, and then your battery run flat, it will give the impression of being 'dead'.

Are you able to try the charger on another unit? Or test it will a multi-meter if you have one available?

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation