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Hi,

I have Windows starting issue after bios update.

I've used an sistem checking software from HP site who's reccomended me to update my notebook bios.

During autochekind of bios instalation, the notebook has suddently shot down itself.

When the power button is pressed , the power LED is on, the Caps Key LED is blinking 3 times long and 2 times short and the windows not starting.

I closed the notebook by pressing the power button, removed the power supply and all the pheripherial devices, waited 20 seconds  and pushed again the power botton and pressed repeatedly the escape button for entering the boot menu but i have no result to achieve this menu.

 PC has the same behaviour as i mentioned above.

What should i do in this case?

Device

HP Notebook 15-da0042nq

OS

Windows10 Version 22H2   19045.5608

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