• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Locked

‎12-27-2021 10:29 AM

HP Recommended
Product: Pavilion Tp01-1127c
Operating System: Microsoft Windows 10 (64-bit)

I had some HP updates in the HP Support Assistant a couple of weeks back.  There was 1 or 2 for Realtek and a Bios update.  I updated all.  Since then my num lock no longer comes on when the computer boots.  I have been inside the Bios and it shows as "on" on boot up.  I've tried turning it off and saving it, still doesn't come up when the computer boots so I went back in and set it back to "on" on boot up.  Still won't come up on boot up.

 

Does anyone have any other thoughts?

Category:
1 REPLY 1

‎12-28-2021 01:10 AM

HP Recommended

@Troyr30 -- you probably are "stuck" -- the program that updates the BIOS will not allow you to install an "older" BIOS.

 

Try a different keyboard ???

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.