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HP Recommended
OMEN 30L Desktop PC GT13-1000i (1S3R7AV)

Hi

 

I all of a suidden whenever i select anything from the bios am asked for administrator password, which i have never set, never received, or geard of?

 

if I enter 3 times as some have suggest it i simply get this: 

SN: [Personal Information Removed]

 

is this how it's supposed to work, my own bought and paid for computer is inacccessible to me because, well....you tell me?

 

(PS it seems half your cusatomers are having this issue, and i don't see a lot of enthusiasm in adresing it).

 

Don't make this make this the last tiome i touch an HP product, please!!

Any help is much appreciated!

 

Alex

1 REPLY 1
HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Regards,
MayS.

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.