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HP Recommended
HP Officejet 6500A Plus e-All-in-One Printer - E710n
Microsoft Windows 11

HP 6500a plus is locked up on the message "redial in 0 seconds".  I had sent a fax yesterday and when I wanted to copy an item, I cannot get beyond the fax screen.

1 REPLY 1
HP Recommended

@Bill326 -- what happens when you power-off the device, then disconnect the AC power, and then try to power-on?  This will "drain" any residual electricity. Reconnect the AC power, and power-on the device, to see if you still get the same message from the FAX app on the device.

 

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