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HP Recommended
Omen 17
Microsoft Windows 11

Omen 17 laptop won't power on

1 REPLY 1
HP Recommended

@Johnjoprendek3 -- possible failure points:

  1. external power-supply unit;
  2. connector where the power-supply is plugged-in to the laptop has broken away from the motherboard;
  3. dead motherboard (invisible-to-the-eye cracks, after it falling to the floor);
  4. dead battery (try booting with it removed);
  5. failing motherboard that diverts 100% of the incoming power to recharge the battery, and none to the motherboard;
  6. dead processor;

If you purchased the computer within the last 12 months, contact HP Support, to open a claim against the HP Warranty. If the warranty has expired, maybe a local certified computer technician can be paid to trouble-shoot.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.