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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 10 (64-bit)

The desktop don't stop asking for Bitlocker key
Giving the right key will not work it  comes after a while back asking
Giving wrong key will give the normal warning
The HD is saved so a complete new install is also a solutuion but even this has been problematic.

6 REPLIES 6
HP Recommended

Press ESC after powering on and run diagnostics.  Hard drive may have gotten corrupted and bitlocker key cannot be read.

Lemme know results of diagnostic tests.

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!
HP Recommended

Thank You for Your answer.
I have 'no ending' system test on and it will not find any problems at all.
It has now been running for 13 hours and made 9 rounds (tests)
Every test I've seen result for is green and finnished. ( Don't know if this is the right word because My tests is in an different language)

HP Recommended

It seems diagnostics are OK, tested needed to be run only once, sorry.

 

You need to log into your Microsoft account and obtain the Bitlocker recover key

https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-...

 

Post back if recover does not work.

 

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!
HP Recommended

Thank You again!

The problem is that I have the right Bitlocker key!
It's easy to check because the system vill give error if I put one number wrong
The system is happy with My bitlocker code and goes one but return asking for bitlocker key
I've even given the key 6 times, every time when asked, but it will every time came back.
The problem is NOT wrong bitlocker key.

HP Recommended

Bitlocker is a microsoft product and it looks like there are problems with some windows updates

https://www.google.com/search?q=microsoft+bitlocker+issue

 

Since the HP diagnostics have run correctly it seems to be a Microsoft problem

https://answers.microsoft.com/

 

The only solution I know of is to re-install windows

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!
HP Recommended

That is also My tough!
I had to check if someone had a solution.

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