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‎06-05-2021 05:47 AM

HP Recommended
Product: Omen 25L
Operating System: Microsoft Windows 10 (32-bit)

I got an Omen 25L this week and used it for about 6 hours over 2 days. Yesterday when I turned it on, I launched a game and it shut off and has not turned back on since. Occasionally it will try to spin the fans or the RGBs will light up briefly. I have tried a different cord, it is plugged directly into the wall and I’ve tried reseating the ram and making sure connections are fully plugged in

1 REPLY 1

‎06-06-2021 03:37 PM

HP Recommended

> I got an Omen 25L this week and used it for about 6 hours over 2 days.

 

Clearly, the HP Warranty has not expired. Either take it back to where you bought it, for an immediate replacement, or contact HP, for them to trouble-shoot, or maybe for them to replace it.

 

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