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‎12-18-2022 11:42 PM - edited ‎12-18-2022 11:49 PM

HP Recommended
Product: HP ProOne 400 G4 20-inch Non-Touch All-in-One Business PC

Hi everyone, I need your help. I have a series of aio 400 g4 and g5 PCs with a common problem: only beep on boot and black screen. I have to click once to shut down and then try again boot : starts regularly and works great. I updated bios, reset cmos, changed keyboard and mouse, even tried booting without peripherals. waiting for your advice thank you very much

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3 REPLIES 3

‎01-03-2023 12:36 PM

HP Recommended

20230103_084557.jpg

 log BIOS....help me please

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‎01-15-2023 01:58 PM

HP Recommended

Sorry but it is not possible, that no HP technician gives me an answer.

They are important business PCs and one after the other has the problem.

 

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‎01-20-2023 12:28 PM

HP Recommended

My company will never buy HP again. Other PCs are returning to me with the same defect and always the same series. a lot of money badly spent.

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