PC Boot up

[Rumii]

My PC keeps Boot Looping 15 seconds on 5 seconds off & repeats & I just got it back from HP

[Nirvana_95]

Hi @Rumii 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

We are sorry that your system is stuck in the boot loop. We are sorry about it. We want to help you fix it.

May I know from when are you facing this issue?

Did you make any changes to your system?

Please let me know on which screen it stops after booting. 

Try entering Safe Mode to repair Windows

Force power off, press and hold the power switch for 20 seconds, then wait for ten and restart

If this does not work try the other way: you must interrupt the normal boot process three or more consecutive times: use the reset or power button on your Windows 10 PC to stop it during startup, before you finish loading Windows. Yes use the power button, you may have to hold it down for at least 5 seconds to force the power off

Then you proceed to repair the computer:

-Turn on your computer for the third time, and let it load.
-You should receive this message: Preparing Automatic Repair.
-On the next screen that appears, click Advanced options.
-Select Troubleshoot.
-Go to Advanced options.
-Click Start Repair.
-Wait for the repair to finish.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @Rumii 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!