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‎03-21-2023 12:12 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi, I've been trying to reboot my computer however when I go to do this I get Error Code: 0xc0000225. When on the recovery page its telling me that My PC/Device needs to be repaired. I've tried everything that I can, I don't think I have recovery tools and it won't allow me to create one either. I think I'm missing some files, I've tried CMD, everything. Can someone help? Or let me know how I can get the missing files back?

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1 person had the same question
1 REPLY 1

‎03-21-2023 07:09 PM - edited ‎03-21-2023 07:10 PM

HP Recommended

Hi

 

Try all recovery steps at this Site. Maybe one will work.

 

Backing up personal data:

 

Remove the system disk from this PC. Install this drive in a different PC as a data drive.

 

Copy data in your User folder to the host PC or external media if the host PC can mount this disk.

 

Install Windows clean on the drive after backing up data and reconnecting the disk to your PC.

 

HP Cloud Recovery may be available. You would have to provide a specific Product number to check this.

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