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‎10-14-2020 09:40 PM

HP Recommended
Product: HP Touchsmart 300-1120

Hi, I was just using this computer when yesterday after I put the PC to sleep it wouldn't start up again. The fan is louder than normal and the screen is black. I have tried using the keyboard to press f1, f5, enter, f10, and enter but to no avail. I was hoping to get some help on the matter, thank you.

2 REPLIES 2

‎10-14-2020 09:40 PM

HP Recommended

f10*

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‎10-18-2020 12:37 PM

HP Recommended

@AnimeArmadillo

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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