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10-14-2020 09:40 PM
Product: HP Touchsmart 300-1120
Hi, I was just using this computer when yesterday after I put the PC to sleep it wouldn't start up again. The fan is louder than normal and the screen is black. I have tried using the keyboard to press f1, f5, enter, f10, and enter but to no avail. I was hoping to get some help on the matter, thank you.
2 REPLIES 2
10-18-2020 12:37 PM
I reviewed your post and I understand that the computer is not booting to Windows.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
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