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- HP Community
- Desktops
- Desktop Boot and Lockup
- PC stuck on omen logo
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08-07-2021 07:01 AM
So the issue started when my pc turned off and when i turned it back on it said it didn’t detect a bootable operating system which is saved on my m.2 nvme. I then tried multiple settings changes in the BIOS and nothing helped. I drained the power out of the pc alongside other things and then reset the CMOS battery. Now when i start my pc it black screen for 2-3 minutes and then the omen logo pops up and then nothing happens. Does anybody know any way to fix this or to even enter the bios as i’m in a real pickle here.
Thanks!
08-08-2021 02:01 PM
Getting into the UEFI/BIOS settings will do you no good in this case.
The HP Logo is contained in the firmware of the motherboard so displaying it does not require using the hard drive extensively. But, if your PC boot process does not get beyond that, this could be an indication that the hard drive has died -- as it then would not be able to find or load the Windows boot files.
If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024
If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu.
3) press the Function key for testing the hard drive (usually F2) and let it run.
Please report back the test results.
I am a volunteer and I do not work for, nor represent, HP