PC will not start

[Hogey20]

PC will not start

[Dragon-Fur]

@Hogey20 

Welcome to the HP English Community --

Completely dead, no lights, no sound, nothing active = Dead computer

Take dead computer a hardware technician

OR

If the computer is in-Warranty,

If you managed to save the serial number,

Contact HP Support.

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Contact HP Support

Start here:

 HP Support virtual repair center

Printers

 Contact HP Support – Printer Support

HP Support  HP World-Wide Support

In-Warranty Products – Case submission for Warranty Repair

Select your region and follow the prompts

HP Support - Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

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Reminders - READ

Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.

Some regions display phone / chat contact information only after the case is submitted online

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

Important

Never post private information in the HP Community!

Thieves are waiting - do not just hand out your privacy to their keeping.

HP Support does not free-post phone numbers for HP Support on the Internet.

Your computer is not full of bugs and you do not need to pay a fee for driver support.

Do not be a victim.

Stay vigilant.

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What else?

Signs of Life

The Dreaded Blinking light condition.

Document explains the codes and "blinks" and provides information for known solutions

Notebook computers:

HP Notebook PCs - Computer Does Not Start and Emits an LED or Beep Code

Desktop Computers:

HP Desktop PCs - Computer Does Not Start and Emits an LED or Beep Code

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Once you figure out which computer model you have, whether there are signs of life, and whether the computer is in Warranty,

decide on next steps:

1)  Contact Support

2)  Take computer to a hardware repair technician

3)  Decide whether to fix the computer on your own > Start by finding and reading the Maintenance and Service Guide.

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HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 Product Home

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"