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HP Recommended
HP Compaq pro 6300
Microsoft Windows 10 (64-bit)

Hello.

I have a HP Compaq Pro 6300 PC. I recently downloaded the latest windows 10  update. When the update installed, the computer restarted, but it was showing nothing on screen for 15 minutes, so I decided to reset it from the power button. After I did that, the computer turned on and this message appeared " Initializing Intel boot agent GE v1.3.81". I restarted the computer multiple times but I can't make it to boot to windows or access the BIOS. Do you think that it is bricked? I'm stuck with an non usable PC. Can someone help me? 

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