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Stevostin
New member
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Message 1 of 2
147
Flag Post

PC wont boot up, cut out after 20 seconds of HP logo screeen

‎07-24-2019 03:38 AM

HP Recommended
Product: Example: HP 110 Desktop PC series
Operating System: Microsoft Windows 8.1 (64-bit)

HP logo screen stays for about 20 seconds then shuts down. This has just happened after a windows update. 

Thanks in advance for any help. I have tried BIOS recovery but still the same problem

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1 REPLY 1
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Raj1788
HP Support Agent
HP Support Agent
11,617 11,608 571 631
Message 2 of 2
Flag Post

‎07-26-2019 05:23 PM

HP Recommended

@Stevostin

Thank you for joining the HP Community

 

Let's follow the instructions in the below document step-by-step to help isolate the problem.

 

Click here: https://support.hp.com/in-en/document/c04718479

 

This document provides possible solutions to many common computer startup issues.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

0 Kudos
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