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Microsoft Windows 10 (64-bit)

POST Beeping black screen.  3 long beeps followed by 3 short beeps  then it repeats.  How do I figure out what the code means.

2 REPLIES 2
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@lljames59 

That code indicates a graphics chip failure -- and with an all-in-one, which is basically a big laptop, that would mean replacing the system board or an add-on graphics board -- neither of which you can do on your own.

 

Sorry, but this is just a self-help forum staffed mostly by volunteers and we are neither able, nor permitted, to provide any repair estimates.

For repair estimates, you would need to contact an HP Repair or Service Center.

If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center


Good Luck



I am a volunteer and I do not work for, nor represent, HP
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Last night I tried to turn the computer on again and it was totally dead it did absolutely nothing.  I decided I was just going to disconnect the power cord and then let it sit for a little bit and then reconnect and see if that helped. When I reach back to you just connected I noticed it was not plugged in all the way. So I unplugged it plugged it back in and the computer started up like a charm no more beeping no problems at all. I do appreciate the reply though.

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