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909XNK-0009HU-X
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Message 1 of 3
201
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PROBLEM

HP Recommended
PRO 3600
Other

I HAVE ERROR IS WhatsApp Image 2019-03-21 at 10.47.11 AM.jpeg

2 REPLIES 2
iomare
Level 15
Level 15
12,517 9,770 2,491 5,169
Message 2 of 3
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HP Recommended

Hi,

It means the hard drive has failed the full test and needs to be replaced. If you can still boot into OS you should backup all important data.

You will need to replace the drive with a SATA3 HDD or SSD.

You can then reinstall the OS either by using recovery disks, migrating an image or with Microsoft installation media.

On page 78 of service manual you can see the steps to replace the drive:

http://h10032.www1.hp.com/ctg/Manual/c04034127

 

Hope it helps,

David

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Please click on accept as solution if answered your question

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REO51ST
Level 16
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HP Recommended

Welcome to the HP Support Community  @909XNK-0009HU-X 

 

Looks like it's time to replace the HDD.

 

REO

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