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Pat_Zap
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Message 1 of 2
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Password Lock

HP Recommended

I have a power on password.  This just showed up one night and now my system is locked.  I have got to the motherboard and trying to use the password clear jumper, but it's not working. I'm sure I'm missing a step, if someone could please help.

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Cheron-Z
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Message 2 of 2
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HP Recommended

@Pat_Zap

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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