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Locked

‎04-09-2022 12:20 PM

HP Recommended
Product: HP All-in-One 24-f1012ds

The computer did anUpdate that took from night to the next day and now it won’t except my pay school he said to change the passcode to go to Microsoft and make a new one a day it won’t except that one and the light is on but it’s a black screen

1 REPLY 1

‎04-09-2022 02:00 PM

HP Recommended

Hi,



Thank you for visiting the HP Support Community.



In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.



According to the Community's Rules of Participation:



4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.



Regards. Stay safe.

I work on behalf of HP.
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