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Tttompk
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Password reset

HP Recommended
Microsoft Windows 10 (32-bit)

I was going through the process of 'fixing a flickering screen while watching videos" and the precedure atates to restart the computer in safe mode. It is now on a password screen that does not recognize any password i have used and does not accept pin. I am guessing this is a factory or administrator password. How do i reset this. I can not get into home screen and can only access additional options by clicking restart while holding down the shift key. Can anyone help with this?

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