Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Pavilion 27 all in one won’t turn on, power led indicator not on

HP Recommended
Pavilion 27
Microsoft Windows 10 (64-bit)

My daughter was playing a game on the pc, then suddenly it turned off and won’t come back on. With the power lead in the led indicator is off. Have unplugged, held the power button down for 20 seconds, re plugged in, but nothing. Zero response from it. Using this for the kids home schooling so could really do with a fix asap. Thanks in advance and stay safe.

HP Support Agent
HP Support Agent
21,059 21,046 1,279 1,303
Message 2 of 2
Flag Post
HP Recommended



Welcome to HP Community


I have gone through your Post and would like to help


This sounds like a Hardware problem, possibly Motherboard issue. Have you tested the Power Cord?


I suggest you contact HP Support for Service Options


Click on this link - and select your Country to get the Contact details for HP Support


Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation