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Pavilion 360 will on open setup. Adapter remains orange

Example: Pavilion 360
Microsoft Windows XP (64-bit)
Pavilion 360 will not open desktop. Adapter has been on. All I get is a blue screen.
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Pavilion 360 will on open setup. Adapter remains orange

@Joanna227,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it resolves the issue.

 

https://support.hp.com/in-en/document/c00372711

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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