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Randy2110
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Pavilion All In One not powering up after being in storage.

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I have had a Pavilion All In One in storage for 2 mths in a secure and controlled environment place. It worked fine before I packed it up. Today I unpacked it and it will not power up when I press the on switch. I have another Pavilion and used its power supply cord to make sure it was not a bad power supply, and it worked fine on the other Pavilion. Is there something internally wrong, IE like a back up battery that needs to recharge for a long time or is this more serious.

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WAWood
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@Randy2110 

OK, that means that most likely, that has died and needs to be replaced.  I had the same thing happen on a 3-year-old All-in-One a few month ago and had to do the same thing.



I am a volunteer and I do not work for, nor represent, HP

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WAWood
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@Randy2110 

Does your model have a plain power cord that plugs into the back?  Or does it have a charger, whose cord plugs into the back.

 

You have us no model number, so we have to ask.



I am a volunteer and I do not work for, nor represent, HP
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Randy2110
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I just looked at the powering device. It is a power supply. 

 

Model #      23-q014

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WAWood
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@Randy2110 

OK, that means that most likely, that has died and needs to be replaced.  I had the same thing happen on a 3-year-old All-in-One a few month ago and had to do the same thing.



I am a volunteer and I do not work for, nor represent, HP
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Randy2110
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Thanks for you assistance. It is probably that time. The unit is 6 yrs old. I will dig further and see what repairs may run to refurbish it. 

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