02-03-2020 12:10 AM
Pavillion desk top does not start. Lamp on the power cable is green - not plugged in & blinking - plugged in. 15 sec reset with the power cable unplugged didn't help.
02-05-2020 12:36 PM
Welcome to the HP Support Community. I'd be happy to assist you.
Do you see any light on the tower of the PC or the power button?
Is the display completely blank and dark?
For now, power reset the PC
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Press and hold down the power button for 15 to 20 seconds.
4) Plug-in the Adapter.
5) Try to turn on the computer.
Let me know how this goes.
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I am an HP Employee
02-07-2020 02:37 AM
So it's a Tower unit? Is the green light situated on the BACK of the power supply?
Does the PSU have a black test button?
So if you plug the power cord into the PSU, then the light goes green, and you press the power button, nothing happens? Is that correct?
02-07-2020 01:54 PM
Yes its a tower unit it has a green light on the back when it’s plugged it has no power button on the back.It has in the front bottom ,I press it an d nothing happens,when I plug the monitor on turn it on it displays no signal,I plug the key pads To the tower and Has no power ?