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‎03-26-2020 06:22 PM - edited ‎03-26-2020 07:32 PM

HP Recommended
Product: HP pavilion x360
Operating System: Microsoft Windows 7 (64-bit)

Hey, just now my computer started acting up. It initially froze and I pressed the power button to turn it off. When it launched again, it was not long until it froze and a blue screen appeared saying "Your PC ran into a problem and needs to restart". It redirected me to a black screen that mentioned " insert bootable device/disk and press any key". I ran diagnostics tests and everything passed, but it still crashes. I'm providing pictures of my issue and hope I can be helped.  

 

 

 

20200326_165824~2.jpg

 

1 person had the same question
1 REPLY 1

‎03-27-2020 09:31 AM

HP Recommended

I have a hp media center pc m8000 pc was working well windows 10 64 bit. It updated several times recently and now it crashes intermittently. I get the blue screen of death then it reboots. An error has occured and windows needs to reboot. Any help would be awesome guys. Also my previous pc experience tells me to reflash bios with an update. I have contacted asus which manufactured the motherboard for h.p. ipibl-la (berkeley gl8e) and asus denys its existance. So no love there. Help!! Bios is from 2007 when it was new 5.07. Thanks in advance

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