cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Highlighted
New member
1 0 0 0
Message 1 of 2
180
Flag Post
HP Recommended

Pc freezes and restarts after a few seconds

‎03-26-2020 06:22 PM - edited ‎03-26-2020 07:32 PM

Product: HP pavilion x360
Operating System: Microsoft Windows 7 (64-bit)

Hey, just now my computer started acting up. It initially froze and I pressed the power button to turn it off. When it launched again, it was not long until it froze and a blue screen appeared saying "Your PC ran into a problem and needs to restart". It redirected me to a black screen that mentioned " insert bootable device/disk and press any key". I ran diagnostics tests and everything passed, but it still crashes. I'm providing pictures of my issue and hope I can be helped.  

 

 

 

20200326_165824~2.jpg

 

(1)
1 REPLY 1
Highlighted
New member
1 1 0 0
Message 2 of 2
104
Flag Post
HP Recommended

Pc freezes and restarts after a few seconds

‎03-27-2020 09:31 AM

I have a hp media center pc m8000 pc was working well windows 10 64 bit. It updated several times recently and now it crashes intermittently. I get the blue screen of death then it reboots. An error has occured and windows needs to reboot. Any help would be awesome guys. Also my previous pc experience tells me to reflash bios with an update. I have contacted asus which manufactured the motherboard for h.p. ipibl-la (berkeley gl8e) and asus denys its existance. So no love there. Help!! Bios is from 2007 when it was new 5.07. Thanks in advance

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation